An Interview With David Liu — Relationship Building — Your clients and their needs are the heart of your business. Take the time to get to know them, their goals and values. 5G infrastructure is being installed around the world. At the same time, most people have not yet seen what 5G can offer. What exactly…

An Interview With David Liu — Working individually with limited communication. One of the most powerful ways to bring people together and inspire communication is to organize events where people physically come together to collaborate in workshops or group projects. Maybe it’s an onsite all-staff for a couple of days or maybe smaller team get-togethers. …

Interview With David Liu — Listen actively, with the Intent to understand. Learning to listen to others effectively and actively, withholding judgment and responses until we fully understand, is one of the greatest skills we can develop. It is more difficult, yet even more important, when working remotely. Never forget that communication is two-way. …

As a small startup, you need to move fast, iterate, and get feedback. Large companies are on a different time scale. They may delay decisions to fit in with a yearly plan and that delay can be devastating for a small startup. With nearly two decades of software and monetization…

An Interview With David Liu — Work-life balance might worsen in some cases, for those who find it challenging to draw a clear line between work life and home life. Career development is the ongoing process of choosing, improving, developing, and advancing your career. This involves learning, making decisions, collaborating with others, and knowing yourself well…

An Interview With David Liu — Move fast, but try not to break anything. Mark Zuckerberg famously said “move fast and break things,” but the financial services industry is very different from social media. Skirting regulations can come back to haunt your business in a big way. So can errors that occur when you’re dealing with…

An Interview With David Liu — Leaders need to be open to adjusting and have a certain level of flexibility and willingness to change where needed to meet market shifts, customer demands, and employee needs. Career development is the ongoing process of choosing, improving, developing, and advancing your career. This involves learning, making decisions, collaborating with…

An Interview With David Liu — Focus on experiences in-store. The value of a physical location is connecting buyers with the brand. You need to make stores fun places to go for buyers. As part of our series about the future of retail, I had the pleasure of interviewing Ari Horowitz, CEO, Swiftline Corp. Ari Horowitz…

An Interview With David Liu — Understand and remind yourself that it’s not about you. Keep your focus customer-driven. Listen to your customers, understand what they need and want, and find ways to deliver that to them. The way we bank has changed dramatically over the last decade. It was not too long ago when you…